News and Features

Upgraded Website

The Elyria Public Utilities Office has recently upgraded and enhanced the On-Line Utility Bill Inquiry and Payment Solution Option. Individual web accounts (user IDs and passwords) have not changed and all functionality remains the same. The web pages have been enhanced to improve the web user experience. The web service engine that displays the utility bill information utilizes the latest technologies to deliver the level of service and security needed for a growing user base.
The Pay-by-Phone (IVR) Payment Option has also been upgraded and enhanced. You may access this option by dialing 440-326-1596.  

Elyria Public Utilities Online Payment Website

We're a lot more than just paying your bill!
Our site allows you to LOGIN to view two years of account history, monthly usage, payments, bill, adjustments.
You may also pay your City of Elyria utility bill online with credit cards or electronic checks.

Requesting online access to your utility account

If you are a new user and would like a web account to view or pay your utility bill, click on the Request New Account button above or click here Bullet Request

New utility service request or Water/Sewer Tap Application

If you are a new property owner or tenant and have not established your utility service account with the Elyria Public utilities office, you can request this new service account and pay appropriate fees by clicking on the Request New Service button above, or click here Bullet New Service

You can apply for new water/sewer services for a new service address and pay appropriate fees by clicking on the Request Water/Sewer Taps button above, or click here Bullet Water / Sewer Taps